All posts by borellidesigns

MEBC Leader Named 2016 Pros To Know

2016-pros-to-knowSupply & Demand Chain Executive Magazine recently announced their 16th annual listing of “Pros to Know” in the supply chain industry and we are excited to have a member from the MEBC Team recognized on this list for the second consecutive year! Bob Patel was nominated for this year’s list based on his years of experience as an innovative leader in the supply chain industry. In addition to this, he has a consistent commitment to excellence and methods for meeting and resolving some of our client’s biggest challenges. Having worked for companies in Retail Grocery, Retail Fashion, Wholesale, Food Service, Consumer Packaged Goods, Food and Beverage, High Technology and Automotive industries, his sample client list is exceptional. Bob’s clients view him as an integral member of their project teams and a trusted supply chain management and technology advisor. The entire MEBC team is proud of this achievement and we look forward to Bob’s continued leadership in developing MEBC’s award winning services to support our Team’s growing list of clients.

MEBC Earns Spot on 100 Great Supply Chain Partners for 2015

MEBC is honored to be named to SupplyChainBrain’s 100 Great Supply Chain Partners list for 2015. Now in its 13th year, SupplyChainBrain’s prestigious list of 100 Great Supply Chain Partners highlights companies whose solutions and services have exceeded client expectations, across multiple industries around the world. MEBC received numerous nominations from clients who felt that the services that they received were worthy of recognition and competition for a spot on this year’s list was challenging. MEBC was one of hundreds of companies from every sector of supply chain management nominated by customers who felt that the solutions and services that they received made a significant impact on their company’s efficiency and overall supply chain performance. The entire MEBC Team is proud to be a part of this year’s 100 Great Supply Chain Partners list, and looks forward to adding to the company’s list of more than 65 clients that have   partnered with MEBC over the last 13 years. MEBC continues to look for innovative methods and tools to provide supply chain planning consulting and technology services for clients in the manufacturing, consumer packaged goods, and retail / wholesale distribution industry segments. See the entire press release announcing this achievement here.

MEBC Leaders Named 2015 Pros to Know

Supply & Demand Chain Executive, the executive’s user manual for successful supply and demand chain 2015_ProstoKnowLogo pngtransformation, released their 15th annual listing of “Pros to Know” in the supply chain industry and we are excited to announce that two members of MEBC’s leadership team were included on the list this year! Russ King and Dave Rhodes were nominated and received this award due to their hard work, their commitment to excellence, and their innovative methods for meeting and resolving client needs and challenges. Russ and Dave led a Team of MEBC employees to develop an award-winning methodology, the MEB Toolkit™ and Agile Deployment Methodology, which utilizes packaged playbooks and toolsets to reduce project costs while delivering JDA Software technology capabilities quicker. Since approximately 2011 when the Toolkit and Agile Deployment Methodology was developed, multiple MEBC clients have derived significant value from this approach. The Toolkit and approach continues to be refined and matured as the methodology is expanded across multiple clients and industry segments.  Russ and Dave, as well as the entire MEBC team, are proud of this achievement and honored to be recognized for this year’s Supply & Demand Chain Executive “Pros to Know” listing for 2015. See the entire award announcement here.

MEBC Wins JDA Award for Retail Consulting Excellence

Corporate Executives Mark Brown and Grant Lock accepted, on behalf of MEBC, an Alliance Award for excellence in consulting for retail organizations from JDA Software during FOCUS 2015, JDA’s annual user conference which brought together thousands of attendees across the manufacturing, retail and wholesale distribution sectors. This award recognizes MEBC, Inc. for consistently ensuring that their clients are receiving services that advance their supply chain performance and maximize their return on investment in JDA Software, specifically in the retail sector.

MEBC accepted the JDA Alliance Award for Excellence in Consulting for Retail, making this MEBC’s fourth consecutive JDA Alliance Award in recognition of the firm’s ability to provide project leadership, deep functional expertise, and industry leading JDA Software implementation services to retail organizations across North America. This award highlights MEBC’s continued support of global and mid-market retail organizations, as they continue to grow their client list by leveraging their unique implementation approach that promotes supply chain planning leading practices and out-of-the-box functionality of JDA Software, while also reducing overall implementation costs. MEBC continues to offer innovative approaches to solving their client’s most difficult supply chain process and technology challenges. During the FOCUS event MEBC created some buzz with new offerings such as JDA Test-Drive which is a fully hosted preview of JDA’s latest software Version 8.2. The company was honored during Focus 2015, JDA’s 25th annual global conference, April 26-29 at the Orlando World Center Marriott in Orlando, Florida. Among its other services, MEBC has been a JDA Alliance Partner & Reseller for 13 years providing unique and cost effective implementation and consulting services for retail organizations and clients across the manufacturing, CPG, and retail/wholesale distribution industries.

MEBC Executives Return From JDA Focus 2015

Orlando, FL, May 1, 2015- MEBC Executives are returning this week from JDA Focus 2015 after joining thousands of retail and manufacturing leaders to contribute our best practices for delivering real results with the help pf JDA Software Solutions. We were excited to engage with prospects and existing JDA users throughout the conference, and are looking forward to continuing these relationships in the future. The MEBC Team contributed our own innovative methods for resolving client challenges to the overall conversation at Focus, but also left with new knowledge to apply to potential and existing client projects. If you wanted to stop by our booth, but did not get a chance to at Focus this year, feel free to contact us at info@mebcglobal.com to learn more about our award-winning JDA implementation services and to speak with one of our representatives.

MEBC Receives Award for Consulting Excellence in Retail

Corporate Executives Mark Brown and Grant Lock accepted, on behalf of MEBC, an Alliance Award for excellence in consulting for retail organizations from JDA Software during FOCUS 2015, JDA’s annual user conference which brought together thousands of attendees across the manufacturing, retail and wholesale distribution sectors. This award recognizes MEBC, Inc. for consistently ensuring that their clients are receiving services that advance their supply chain performance and maximize their return on investment in JDA Software, specifically in the retail sector.

Thad Zylka, Regional Vice President of Global Alliances at JDA Software, commented during the award ceremony that “JDA Global Alliances are key to the growth of JDA Software and we are honored to recognize these key contributors to our successes. We congratulate and thank our Alliance Award winners and look forward to continued collaboration to benefit each of our customers in the years to come.”

MEBC accepted the JDA Alliance Award for Excellence in Consulting for Retail, making this MEBC’s fourth consecutive JDA Alliance Award in recognition of the firm’s ability to provide project leadership, deep functional expertise, and industry leading JDA Software implementation services to retail organizations across North America. This award highlights MEBC’s continued support of global and mid-market retail organizations, as they continue to grow their client list by leveraging their unique implementation approach that promotes supply chain planning leading practices and out-of-the-box functionality of JDA Software, while also reducing overall implementation costs. MEBC continues to offer innovative approaches to solving their client’s most difficult supply chain process and technology challenges. During the FOCUS event MEBC created some buzz with new offerings such as JDA Test-Drive which is a fully hosted preview of JDA’s latest software Version 8.2. The company was honored during Focus 2015, JDA’s 25th annual global conference, April 26-29 at the Orlando World Center Marriott in Orlando, Florida. Among its other services, MEBC has been a JDA Alliance Partner & Reseller for 13 years providing unique and cost effective implementation and consulting services for retail organizations and clients across the manufacturing, CPG, and retail/wholesale distribution industries.

MEBC Earns Three Titles in 2015

Reading, PA- July 13, 2015- So far in 2015, MEBC has won several awards and recognitions from industry-leading organizations including Supply and Demand Chain Executive Magazine, JDA Software Solutions and, most recently, SupplyChainBrain. Since February of 2015, these achievements serve as a testament to the high level of client-satisfaction that MEBC constantly strives to reach during every project.

The recognitions that Our Team has earned in 2015 include several leaders who were named to Supply and Demand Chain Executive Magazine’s 2015 “Pros to Know” list, where leaders of the Supply Chain industry were recognized for their innovative approaches to solving some of the biggest client challenges. Next, MEBC Corporate Executives received a JDA Alliance Award at JDA Focus 2015 in Orlando Florida. This Award was given to MEBC for our excellence in Retail Consulting, and our entire team was proud to be able to receive such a prestigious title this year. Lastly, MEBC earned a spot on SupplyChainBrain’s “100 Great Supply Chain Partners List” for 2015.  This list of 100 Great Supply Chain Partners highlights companies whose solutions and services have exceeded client expectations, across multiple industries around the world. Companies who made the list this year received several nominations from clients who felt that the services they received were more than satisfactory.

Not only is MEBC extremely proud to have earned such prestigious titles and awards in 2015, but our team is also excited to see continued successes from satisfied clients in the future. We continuously aim to provide our customers with the highest level of industry-expertise, regardless of titles that we may earn, and will keep going above and beyond to resolve our client’s challenges and needs in the years to come.

Is ‘Omni-Channel’ Just the Latest Pet Rock?

I attended JDA’s 2015 FOCUS Conference recently and was pondering Rethinking the latest rhetoric of “What’s Next?” and the one term that keeps recurring to me is Omni-Channel Fulfillment (OCF). As I watched various demonstrations by customers executing the purchase transaction in a multitude of ways, I was also thinking about my current wrestling match implementing the JDA planning solution at a global manufacturing company. Our challenges are not new- Master Data, and Cross Region Process Rationalization versus some truly unique, regional requirements. Thinking more about this, additional questions came to mind like how does OCF play here? Does the rise of omni-channel mean the end of planning?

Through the course of the next few weeks I’d like to talk through some of the considerations that bubbled to the surface:

  • As we explore OCF, what is the scope and time span of the challenge?
  • The stunning master and transactional data implications: cross referencing, transactional timeliness, and synchronization across time zones and systems.
  • The deliberate, diligent thinking that is required to define the rules of dynamic, optimized order fulfillment.

I really want to challenge some of my foundational, personal supply chain planning beliefs by asking myself some tougher questions like “Is what I’m hearing just a new catch-phrase? Is it a revolution, or the signal that it’s time to a change a few of the bricks in this foundation?”

It seems that some of the chatter with the advent of OCF implies that we don’t need to plan and that all you have to do is place an order and watch the magic happen. Then, the goods are whisked to the customer via drone, who lovingly deposits the package at the customer’s feet by tracking them with the GPS in their phone.

I spend of a lot of time thinking about time.  In a previous post I talked about Demand Latency Potential (DLP), which is the duration a customer will wait before choosing another product or vendor, or foregoing the purchase altogether.  In these OCF discussions, we are talking about a transaction where the DLP is a few hours or a couple of days.  Our Commitment Horizons in the value stream are far longer than these DLPs.

After thinking through some of these initial questions, I came back to explore some of my supply chain planning ideas about the future of planning.  The nature of the purchase transaction is changing and Omni-Channel is the ‘sticky’ term that we use to describe it.  OCF doesn’t replace planning; it requires innovative planning like we haven’t seen before.  Deliberate evaluation of our value streams and strategically crafted supply chain and inventory strategies give us the necessary flexibility to dynamically and profitably fulfill orders. We now have more tools and options for creating this potential – in defining where and in what form we hold inventory and the mechanisms for converting and transferring product to customers.

Time, expressed as inventory, is not linear.  Inventory is time.  Money is inventory.  Money is time.  How will you invest your money to collapse time and create the potential you need to meet demand effortlessly and optimally across all channels?

What can Conducting a DDVN Assessment do for you and How do you Take the First Step?

Gartner’s Demand Driven Value Network (DDVN) Maturity Model has become a touchstone for companies seeking to improve their supply chain performance. At MEBC, we collaborate directly with Gartner and fully embrace this model as a blueprint for assessment and a framework for charting a path forward. As Gartner released the improved Five-Stage Model, they acknowledged that companies struggle with the ‘fundamental, cultural shift’ required to transition from an internal, functional-focus to a more holistic, external, demand-driven focus.

A broad, multi-channel DDVN assessment helps to establish the current state, but the next step can be the most difficult. While we acknowledge that the future state for every organization does not lie with every dimension in Stage 5, what IS our intended future state and how do we track our path along the way? Change must occur at many levels to transform your organization, and the breadth of the challenge can be overwhelming. How do we take our first step on this journey?

As the organization evaluates and determines how best to serve target markets, the underlying challenge is measuring progress. At MEBC we find that focusing on the Metrics Dimension enables an organization to align activities and crystallize the ideas formed during the assessment. Misalignment in the metrics strategy can cause an isolated, high visibility service failed to create the impression of broader problems, while an endemic weakness may not be apparent in the granularity of the data at specific nodes in the network. ‘Correct’ metrics will depend on the supply chain strategy and the future state organizational model.

A fully realized Performance Measurement System is the underpinning of continuous improvement not only along this Metrics dimension. It enables an organization to:

  • Monitor:  Track performance for reporting
  • Control / Diagnose:  Highlight when the supply chain operations require modification or attention
  • Direct:  Use of metrics to focus activities and as a foundation for personnel evaluation

The steps for implementing an effective Performance Measurement System are easy to list, yet deceptively difficult to carry out.

  • Metrics Definition
    • Select appropriate metrics to monitor supply chain performance
    • Establish clear goals
  • Data Cycles Management
    • Define data required to support metrics and operational statistics
    • Determine mechanisms or storing data and displaying metrics
  • Performance Tracking and Root Cause Analysis
    • Define process and organizational responsibility to track performance and identify points for further analysis
    • Define root cause analysis / corrective action process and mechanisms

Conducting a DDVN assessment and defining a supply chain future state is a valuable, essential business exercise. The journey to that future state takes focused, Rethinking tenacious effort throughout the organization. Talk to MEBC about taking your Mission first step.

Down and Distance: Rethinking the Sports Analogy

We have talked with several companies over the past couple of years about how to best use the Gartner, Demand Driven Value Network (DDVN) Maturity Model.  Where should you start?  As with many questions that we face, the answer was consistently, ‘It depends.’

The image that came to mind as we continued to ponder this was the coach on the sidelines of a football game with the play card.  As each situation develops, the coach checks the card to evaluate the appropriate play.  So let’s play out our ‘down and distance’ scenario before we rethink the analogy and get beyond the easy ‘it depends’ answer to our question of where to start.

So coach, what’s your play:

Here is where we rethink the analogy.  It worked because we understood football rules and strategy.  When you looked at the ‘Down & Distance’ column, you could discern then nature of the situation. You knew that the team only has 4 downs to make 10 yards to get a new set of downs.  You made decisions about the correct play based on your perception and understanding of the situation.

This is how to answer the question, ‘Where do we start?’

To succeed, we have to understand the situation.  How well are we serving the customer?  Before we can determine the correct play, the appropriate initiative in which to invest, we need have the correct measurement system in place that efficiently and accurately illustrates the current situation.   If you have the wrong metrics in place or a data gathering process that does not allow Getting timely analysis, you may be making decisions for a situation that has already changed or that you have totally misread.

What are the correct metrics for your company?   Well, that depends…

To define the right set of metrics for your organization and your business goals, contact MEBC.

When Does the Customer Need It?

If you are asking this question, you’re already too late. MEBC. Supply Chain Advantage. Delivered.